Privacy Policy

Who We Are

Our website address is: https://exitoffroad.com

What Personal Data We Collect and Why

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. You can view the Gravatar privacy policy here: https://automattic.com/privacy/. After your comment is approved, your profile picture may be publicly visible in the context of your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract location data from uploaded images.

Contact Forms

Information submitted through contact forms is used solely to respond to your inquiries or process your requests.

Cookies

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last one year.

When visiting the login page, a temporary cookie checks if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.

Upon login, cookies are set to save your login credentials and screen display preferences. Login cookies last two days; screen options cookies last a year. Selecting “Remember Me” extends your login for two weeks. Logging out removes login cookies.

If you edit or publish an article, a cookie is stored in your browser containing the post ID of the article. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves the same way as if you visited the originating site. These websites may collect your data, use cookies, embed third-party tracking, and monitor your interaction with the embedded content—especially if you’re logged into that site.

How We Use Your Data

Your data is primarily used to process orders and coordinate with our suppliers, shipping carriers, or couriers to fulfill and deliver your purchases.

We may also use your contact information for marketing purposes. This includes sending emails and/or SMS messages related to:

  • Promotions and product announcements
  • Cart reminders and browsing activity
  • Follow-ups regarding products you’ve viewed or added to your cart

These communications are aimed at improving your experience and helping you complete purchases. You may opt out of these communications at any time by using the unsubscribe link in emails or replying “STOP” to SMS messages.

Who We Share Your Data With

We share your data only with suppliers and delivery services (e.g., shipping or courier companies) as necessary to process and fulfill your order.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely.

For registered users, we store the personal information provided in your user profile. You can view, edit, or delete your personal information at any time (except for your username). Website administrators can also access and modify that information.

Your Data Rights

If you have an account or have left comments, you can request an exported file of your personal data. You can also request that we erase your personal data. This does not include any data we are required to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Contact Information

Your contact information is used only for order processing, shipping, and customer communication.

Payment Information

We do not store your payment information. All payment processing is handled securely by Braintree and PayPal. For more information, view PayPal’s privacy policy at paypal.com.